Here you will find answers to the most frequently asked questions regarding reservations, payments, travel documents, cancellations, and other important topics.
How can I make a reservation?
You can make a reservation:
After a successful reservation, you will receive a confirmation at the email address you provided.
When is my reservation confirmed?
A reservation is considered confirmed after receiving written confirmation from us and completing the payment according to the terms of the selected package.
What payment methods do you accept?
Is installment payment possible?
Yes. For most travel packages, we offer the option to pay a deposit upon booking and the remaining amount within a specified period before the travel date.
What documents are required?
We recommend checking the validity of your documents at least 6 months before traveling.
Can I change my travel date?
Changes are possible depending on the conditions of the specific travel package and supplier (airline, hotel, etc.). Additional fees may apply.
What are the cancellation terms?
Cancellation terms are described in the travel service contract. The amount of the fees depends on how close the cancellation is to the departure date.
When is check-in and check-out?
Exact times depend on the specific hotel.
Is insurance included in the package?
Most organized trips include basic medical insurance. Detailed information can be found in the description of the specific package.
Will there be a representative on site?
For organized group trips, a guide or agency representative is provided.
Can’t find the answer to your question?
Email: info@holidayob.com
Phone: 0700 70 722
Working hours: Monday – Friday, 09:00 – 16:30
Our team will be happy to assist you.